Mahmoud Fasfos
العربية

Management12 min read

Managing Someone Older Than You Without Losing Respect

Younger boss, older employee? Separate respect from the decision, use first-meeting lines and a 4-week plan, and see what research really says.

Key takeaways

  • Separate respecting the person from handing over the decision: you can give the first in full and keep the second in full.
  • Kunze and Menges tied wider age gaps in 61 German companies to more negative emotions and weaker performance: a company-level link, not a verdict on your employee.
  • Ask for their expertise in what they know best, keep the decision, then tell them what you took from their advice and why.
  • If their behavior stalls the work, use Situation-Behavior-Impact, ask about intent, and keep age out of the conversation.
  • Trust is a bank account: a kept promise, public credit, and real responsibility are all deposits.

You walk into your first meeting as a manager, and across the table sits someone who joined this company before you finished university. They smile politely, say "congratulations," and go quiet. You cannot tell whether that silence is respect, reserve, or a calm wait to see what you will do next.

This is more common than you think. In a German study of roughly eight thousand employees across 61 companies, the manager was younger than the person reporting to them in about a quarter of supervisory relationships, on average. And if you work in an Arab-world organization you may find it heavier, because age there is not just a number of years; it carries standing.

In this article we separate two things that tend to blur together in your head: respecting the person, and handing over the decision. Then we look at what research says without overselling it, what to say in the first meeting, how to ask for their expertise without giving up your seat, and what to do when quiet resistance becomes a performance problem.

Why does this feel heavier in some cultures?

In many Arab workplaces an older colleague is addressed as "uncle" or "father of so-and-so," a title that carries both affection and deference. So you may hesitate before correcting someone everyone calls that, and they may hesitate before disagreeing with you in front of others.

One caution is necessary: we did not find a published study measuring this exact situation in Arab workplaces. What we say about the culture is an observation from people who live in it, not a research finding. The numbers later in this article come from German companies and Western experiments, so treat them as hypotheses to test in your own team, not verdicts on it.

The idea that dissolves much of the awkwardness is to keep two things apart:

  • Respect: speaking to them courteously, listening until they finish, giving them the credit they have earned, and never making light of their experience, even as a joke.
  • The decision: having the final word on what you are accountable for, whatever your age.

A new manager may assume respect means giving up the decision, and so wobble: either loosening their grip and losing the role, or tightening it to prove themselves and losing the respect. You can give the first in full and keep the second in full. That distinction is the heart of this article.

What research says about a younger manager

The most prominent study we found was published in 2017 by Florian Kunze and Jochen Menges in the Journal of Organizational Behavior. It covered employees in 61 German companies, mostly in services, and asked about the age gap between them and their managers. A subset was asked how often employees at their company had felt negative emotions such as anger and fear over the previous six months. Company leaders rated their firms' performance against competitors.

The researchers found that in companies where the gap between younger managers and older subordinates was wider, negative emotions were more frequent, and that companies with more of these emotions were rated weaker overall by their own leaders. They link this to what they call "status incongruence" and a "violation of career norms": the older employee may feel the familiar order has flipped, with someone younger in the decision seat.

Before you worry, keep three things in mind:

  • It is a company-level study; it says nothing about your relationship with one particular employee.
  • It shows an association, not a cause, and the authors acknowledge that. The idea that feelings spread from person to person inside a company is their proposed explanation, as the British Psychological Society's research digest describes it.
  • The harmful pattern showed up in companies where employees express their feelings toward their managers, and disappeared in companies where those feelings are usually kept in.

That last point does not make suppression the answer. The authors caution against it, and the digest notes that long-term suppression can lead to health and psychological problems. They suggest helping older employees make sense of their feelings rather than bury them.

An older study, published in 2009 in Human Resource Development Quarterly by Collins, Hair and Rocco, found that older workers expect less from a younger supervisor than younger workers do, and rate that supervisor's leadership lower. In other words, you may start with a low ceiling of expectations before you have offered a single piece of evidence of your competence.

The good news is that these are averages and expectations, not destiny. Everything below works on the part you control: your own behavior in the first weeks.

The first meeting: what to say and what to avoid

Make your first real conversation a private one, before the team meeting brings you together, and do not surprise them with an announcement about their role in front of colleagues; what is said in a closed room is easier to repair.

Try three sentences, adjusted to your own voice:

  • "I know you were here for years before I arrived, and I want to learn from you what is not written in any file."
  • "I will not change anything in the first weeks until I have heard you: what is working well that I should not break?"
  • "I will ask for your honest view before big decisions, the final call is mine, and I will always explain why I decided what I decided."

Notice the third sentence. It calmly states how things will work. Without it, the role stays vague, and vagueness unsettles both of you.

And avoid four things:

  • Apologizing for your age: "I know I'm younger than you, but..." You are putting the gap on the table yourself.
  • Denying the title: "Don't treat me like a manager, we're colleagues." It sounds friendly, but it leaves everyone without a map.
  • Showing off: big changes in week one, or a flood of facts meant to impress. Competence shows in a small promise kept.
  • Age language: jokes about years, or phrases such as "the old way" and "the previous generation."

Ask for their expertise, but keep the decision

Worried that asking for advice looks weak? A 2015 paper in Management Science by Brooks, Gino and Schweitzer concluded that this fear is misplaced: people see those who seek advice as more competent than those who do not. But there are conditions. The effect was stronger when the task was difficult rather than easy, when advice was sought from that person directly rather than from someone else, and when the person was an expert. These were lab and online experiments, so take the finding as a direction, not a rule.

That gives you three rules: ask about something genuinely hard, not something you already know; ask the person who actually holds the expertise; and ask them personally, not their colleagues about them.

In a 2012 study of humble leadership in the Academy of Management Journal, based on 55 in-depth interviews with leaders from a wide variety of contexts, Owens and Hekman grouped humble leader behaviors into three: acknowledging your limits and mistakes, spotlighting other people's strengths, and showing you are teachable. The same idea sits in the title of Chapter 9 of The Blind Manager: "The Leader's Paradox: Why Humility Is the New Strength."

But the same research carries a warning aimed squarely at you. Some younger leaders of older followers said they first needed to "prove themselves" before admitting weaknesses, because humility shown before a reputation for competence is built can be read as weakness. All the interviewees came from North American organizations, and the authors called for testing the findings in other cultures. In hierarchical settings they suggested humility costs more, but may also pay back more in follower engagement. If your organization is hierarchical, show humility in measured doses, alongside visible competence.

The practical translation: ask for their expertise in what they know best, and keep the decision in what you are answerable for. Then close the loop. After you decide, tell them what you took from their advice, what you did not, and why. Someone who feels their view entered the decision, even if it was not followed to the letter, is more likely to act like a partner; someone who is asked and then silently ignored feels tricked.

And give credit in public, with detail. When a suggestion of theirs works, say in front of the team: "That idea was Mr. So-and-so's, and it saved us a week." Avoid generic, repeated praise; it sounds like politeness.

When resistance becomes a performance problem

Nobody may say anything to you. Quiet resistance looks familiar: "We tried this before and it didn't work," slow execution, going around you to your boss, or venting to colleagues after the meeting.

Start with a question that separates two cases: is this discomfort with their new situation, or behavior that harms the work? Discomfort is eased by listening and time. Behavior that stalls the team needs a direct conversation.

The most useful tool is the Situation-Behavior-Impact model from the Center for Creative Leadership: describe the specific situation, then what you saw or heard without interpreting intent, then its impact. In a page published in 2025, the center adds a fourth step: ask the other person about their intent. For example: "In Sunday's meeting you told the client the plan would not work, and the decision slipped three days. What did you want to happen?"

That conversation has ground rules:

  • Leave age out of it entirely, and keep "I'm your manager" as the last thing you reach for. Talk about the work and its effect.
  • Speak privately and soon after the incident, not after weeks of accumulated remarks.
  • Write down facts with dates, without your interpretations. If nothing changes after two conversations, it becomes an HR and company-policy matter, not a friendly chat.

If you suspect unspoken feelings sit behind the behavior, opening a door is better than ignoring them: "I sense something about how things are going bothers you, and I would rather hear it from you directly." That fits what the researchers suggest: help the employee make sense of feelings instead of suppressing them.

Turn mutual caution into a growing balance of trust

Chapter 5 of The Blind Manager is titled "The Bank Account of Relationships: The Currency of Trust." In that logic, every small moment between you is a deposit or a withdrawal. With an employee older than you, you probably start with a small balance, because the balance they built over years is one you have not built yet. The encouraging part is that small, repeated deposits add up.

  • Keep one small promise in week one: an appointment, or an answer you committed to.
  • Never surprise them in public. Tell them about any decision touching their work before they hear it from someone else.
  • Make them the keeper of institutional memory: ask them to explain to newcomers why things are done this way, or to lead a training session.
  • Give them real responsibility with authority in their field of expertise.
  • Defend them to senior management when it is deserved.

Your humility may also reach beyond the two of you. In a 2013 paper in Organization Science, Owens, Johnson and Mitchell studied, in a large field sample, how a leader's expressed humility relates to employees staying in their jobs (through job satisfaction) and to engagement (through a team's learning orientation). According to the University of Washington's Foster School write-up, employees who rated their managers as more humble said they were more engaged and less likely to leave. These are associations, not a promise, but they invite you to watch the effect of your humility on the whole team.

Where to start this week

Do not wait for the awkwardness to disappear before acting; it usually eases with practice, not with waiting. Pick one employee older than you, book twenty minutes alone before the end of the week, and open with the respect sentence and the role sentence.

Remember that you do not need to hide your age or apologize for it. You need to show that you recognize the value of what they hold and that you know your own responsibility. That combination earns respect that a title alone does not grant.

If this angle was useful, The Blind Manager has chapters on trust, humility and difficult conversations that build on what you started here. And for anyone who wants to understand themselves before leading others, there is Istiqala min Nafsik ("Resigning from Yourself").

Frequently asked questions

Is it normal for an older employee to be uncomfortable with a younger manager?

It can happen. Kunze and Menges (2017), studying 61 German companies, linked wider age gaps to more frequent negative emotions. But those are company-level averages that say nothing about a specific person; your employee may well welcome a capable younger manager.

Should I apologize for being younger in the first meeting?

No. An apology puts the gap on the table yourself. Acknowledge their experience and their years in the place, and calmly make clear that the final decision is yours and that you will explain your reasons.

How do I ask for their advice without looking weak?

According to Brooks, Gino and Schweitzer (2015), people who seek advice are seen as more competent, especially when the task is hard and the advice is sought directly from an expert. Ask about a hard question in their field, then decide yourself and tell them what you took from their input.

What if they quietly resist my decisions?

Separate discomfort, which listening eases, from behavior that stalls the work. For the second, talk privately using Situation-Behavior-Impact, ask about their intent, and write down facts. If nothing changes after two conversations, involve HR.

Does this research apply to Arab workplaces?

We did not find a published study measuring this exact situation in Arab workplaces. The studies here are German and Western, so treat them as hypotheses to test in your team. Owens and Hekman themselves called for testing their findings in other cultures.

Sources

  1. Younger supervisors, older subordinates: An organizational-level study of age differences, emotions, and performanceJournal of Organizational Behavior 38(4) (Kunze & Menges; University of Konstanz repository record), 2017
  2. Young bosses supervising older workers fosters resentment, harms performanceBritish Psychological Society Research Digest, 2016
  3. Mind the 'age-inverse' gap in the workplaceCambridge Judge Business School, 2016
  4. The Older-Worker-Younger-Supervisor Dyad: A Test of the Reverse Pygmalion EffectHuman Resource Development Quarterly 20(1) (Collins, Hair & Rocco; Kennesaw State University repository record), 2009
  5. Smart People Ask for (My) Advice: Seeking Advice Boosts Perceptions of CompetenceManagement Science 61(6) (Brooks, Gino & Schweitzer; Harvard Business School copy), 2015
  6. Modeling How to Grow: An Inductive Examination of Humble Leader Behaviors, Contingencies, and OutcomesAcademy of Management Journal 55(4) (Owens & Hekman; authors' manuscript copy), 2012
  7. Expressed Humility in Organizations: Implications for Performance, Teams, and LeadershipOrganization Science 24(5) (Owens, Johnson & Mitchell; IDEAS/RePEc record), 2013
  8. A Humble AdvantageUniversity of Washington Foster School of Business (news write-up of Owens, Johnson & Mitchell's study), 2012
  9. Use SBI (Situation-Behavior-Impact) to Inquire About IntentCenter for Creative Leadership, 2025
Mahmoud Fasfos

Mahmoud Fasfos

CTO & COO · Author

Technology leader with 15+ years across Saudi Arabia, Canada and Jordan, working on AI, cybersecurity and project delivery. Author of «The Blind Manager» and «Resigning from Yourself».